I'm a Senior ICT Service Delivery and Operations Manager with over 15 years’ experience in Global ICT organisations (Hewlett Packard and Huawei Technologies). I'm eager to add value to companies that require advice and assistance in the ICT Service Delivery and Operations area of their business.
I have received numerous achievements for projects and initiatives for service delivery, operations and business in the areas of cost savings, business realignment, performance enhancement, new operational tools development, program implementation and optimization. I can help your company with strategic relationship and partnership building within your company, as well as your internal business units and customers. I'm a pro-active all-rounder, hands-on and solutions catalyst with vast experience in matrix business unit collaboration up to C-level, nationally, internationally and virtually. ITIL/ITSM and Project management certified.